Shipping policy
Thank you for shopping with High Q Shroom! We’re committed to delivering your wellness products quickly and safely. This Shipping Policy explains how and when you’ll receive your order.
1. Processing Time
All orders are processed within 1–3 business days after payment is received.
During high-volume periods or promotions, processing may take slightly longer, but we’ll always keep you informed via email.
2. Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your delivery location and selected method.
| Region | Estimated Delivery Time | Notes |
|---|---|---|
| Domestic (within [Your Country]) | 3 – 7 business days | Standard shipping |
| International | 7 – 21 business days | May vary by customs and destination |
Delivery times are estimates only and may vary due to factors beyond our control (weather, carrier delays, customs, etc.).
3. Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor delivery progress anytime.
4. Shipping Destinations
We currently ship worldwide 🌎.
If your region isn’t listed at checkout, please contact our support team for assistance at info@highq-shrooms.com.
5. Customs, Duties & Taxes (for International Orders)
International customers are responsible for any applicable customs fees, import duties, or taxes imposed by their country.
High Q Shroom is not responsible for delays or charges caused by customs processing.
6. Incorrect Address or Failed Delivery
Please ensure your shipping address is correct at checkout.
Orders returned due to incorrect addresses or unclaimed packages may incur additional reshipping fees.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, contact us within 7 days of delivery.
We’ll work with the carrier to resolve the issue and, if necessary, send a replacement or refund.
8. Contact Us
If you have any questions about shipping or need help with your order, reach out anytime:
📧 info@highq-shrooms.com
🌐 http://highq-shrooms.com